A Family Owned & Operated Business Since 1989

Information: Return Policy

Return Policy

We will accept the return of items when the item:

a)  is returned in the same condition as shipped, which includes packing materials if shipped truck freight, or

b)  we shipped in error (i.e., wrong item or color) and

c)  the return  request is received no more than 15 days from receipt of product.

A  30% restocking fee will be applied (if the error is ours, this fee is waived.)  and the return shipping costs are the full responsibility of the customer.  A prompt refund will be issued, less the original shipping costs and any applicable            restocking fees.

We  regret that made to order, special order or custom-made items, such as donor benches/tables and sign jobs are not returnable.

Items are not returnable due to color preference – if you’re concerned about the color of your items, please let us know and we’ll be happy to provide a color chip prior to ordering, to ensure you know exactly what color you’ll be receiving.



Why Choose Us?

  • We care about our customers!

  • 56 years combined experience

  • We are a family business

  • Expert advice for your project

  • Wide variety of products & colors

  • Referral Rewards Program

  • Price Match Program

  • Dog friendly business

How to Find Us

773 N. Union Grove Rd

Friendsville TN 37737
Phone: 865.738.3439
Showroom Hours By Appointment:
Monday-Thursday 9am - 4pm
Some evening appointments available

Social Media:

Priority Email Quotes:
Contact: amy@itsrecycled.com
Most quotes sent in 1 business day
Text quotes sent to your phone:
Message us: 865.585.8907
Volume Custom, or Sign Quotes:
Contact: mjh@itsrecycled.com